Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our website and the services we offer, including but not limited to travel itinerary creation, booking arrangements, and travel advice (collectively, the “Services”). By accessing or using our website or Services, you agree to be bound by these Terms.

1. Booking and Payment

  • Bookings: To book a trip with Staunch Holiday, you can contact us via phone, email, or complete our online consultation form. Once we finalize your personalized itinerary, we will handle all booking arrangements, including flights, accommodations, activities, and local transportation, upon your confirmation.
  • Payment: We accept all major credit cards and secure online payment methods. We will discuss payment options in detail during the consultation process. A deposit may be required to confirm your booking, with the remaining balance due before your departure date.

2. Cancellations and Changes

  • Cancellations: You have the right to cancel your trip at any time. However, cancellation fees will apply depending on the time of notification. We will advise you of the specific cancellation fees during the booking process. Unused portions of your trip (flights, hotels, etc.) may also be subject to cancellation fees imposed by the respective service providers.
  • Changes: We understand that travel plans can change. We will try our best to accommodate any changes to your itinerary, but these may incur additional fees depending on the nature of the change and any penalties imposed by service providers.

3. Travel Documents and Visas

  • Travel Documents: It is your responsibility to ensure you have all necessary travel documents, including a valid passport and any required visas, for your chosen destination. We can guide you through the visa application process (if needed) but cannot guarantee visa issuance.
  • Health Requirements: We recommend consulting with a healthcare professional for any necessary vaccinations or health precautions before your trip.

4. Price and Availability

  • Prices listed on our website or quoted during consultations are indicative and subject to change without prior notice. The final price of your trip will be confirmed at the time of booking and reflect current rates for flights, accommodations, activities, and local transportation.
  • We cannot guarantee the availability of specific flights, accommodations, or activities at the time of booking. We will work diligently to find suitable alternatives if necessary.

5. Disclaimer of Liability

Staunch Holiday acts as a travel agent and advisor, carefully selecting service providers for your trip. We cannot be held liable for any:

  • Personal injury, illness, or death that may occur during your trip.
  • Loss or damage to personal belongings.
  • Delays, cancellations, or disruptions caused by airlines, hotels, tour operators, or other service providers.
  • Acts of God (natural disasters, political unrest, etc.) that may impact your travel plans.

We recommend purchasing travel insurance to protect yourself against unforeseen circumstances.

6. Limitation of Liability

Our total liability to you for any claim arising out of or related to these Terms or the Services will not exceed the total cost of your trip booked through Staunch Holiday.

7. Modifications to Terms and Conditions

We reserve the right to modify these Terms at any time without prior notice. The most current version of the Terms will be posted on our website. Your continued use of our website or Services following any changes constitutes your acceptance of the revised Terms.

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Turn your travel dreams into extraordinary realities. We design personalized itineraries that go beyond sightseeing, immersing you in vibrant cultures and hidden gems.

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