Privacy Policy

At Staunch Holiday, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data when you use our website and the Services we offer.

1. Information We Collect

We collect personal information that you provide to us when you:

  • Browse our website: This may include your IP address, browser type, and browsing activity.
  • Contact us: We collect your name, email address, phone number, and any information you include in your message when you contact us through our website, email, or phone.
  • Book a trip: To personalize your travel itinerary and handle booking arrangements, we collect information such as your name, contact details, passport information, travel preferences, dietary restrictions, and any other details relevant to your trip.

2. Use of Your Information

We use your personal information to:

  • Provide and personalize the Services: This includes creating itineraries, making travel arrangements, responding to your inquiries, and providing customer support.
  • Send you marketing communications: With your consent, we may send you emails or other communications about our Services, promotions, and travel inspiration. You can opt-out of receiving marketing communications at any time.
  • Improve our website and Services: We use website analytics tools to understand how visitors use our website and improve its functionality and user experience.
  • Comply with legal and regulatory requirements: We may use your information to comply with applicable laws and regulations, such as responding to court orders or subpoenas.

3. Sharing Your Information

We may share your personal information with third-party service providers who assist us in providing the Services. These providers are contractually obligated to keep your information confidential and secure and only use it for the purposes we have specified.

We may also disclose your information if required by law or in the good faith belief that such action is necessary to conform to legal requirements or protect the rights and safety of ourselves or others.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from loss, unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices

You have choices regarding your personal information:

  • Access and Update: You have the right to access and update your personal information. You can contact us to request access to your information or to update it.
  • Marketing Communications: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

6. Children’s Privacy

Our website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

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